Renata: Making Your Stay Unforgettable at El Noque

A woman sitting on a chair indoors by a window, holding a small dog, with a bookshelf in the background.

Meet Renata: Your Dedicated House Manager at El Noque

At El Noque, we want your stay to be as seamless and enjoyable as possible. That’s why we’re proud to have Renata, our full-time house manager, on hand to ensure every detail of your holiday is taken care of. Fluent in Spanish, English, German, and Portuguese, Renata is your go-to person for everything from restaurant recommendations to emergency assistance. With over 30 years of experience in the Ronda area, she knows the region inside and out and is dedicated to making your stay unforgettable.

Renata’s Services

Renata offers a full concierge service to make your holiday as relaxing or as active as you’d like. Renata lives opposite El Noque so can be as much or as little a part of your holiday depending on your needs.

Here’s how she can help:

  • Dining and Entertainment:

    • Recommend and book local restaurants.

    • Arrange private chefs to cook meals at the villa (breakfast, lunch, or dinner).

    • Organise flamenco evenings or other cultural experiences.

  • Activities and Excursions:

    • Book tours, walks, horse riding, yoga, pilates, or hot air ballooning.

    • Arrange golf, tennis, or cycle hire.

  • Practical Support:

    • Handle pre-arrival shopping to stock the villa before you arrive.

    • Organise airport transfers and transportation.

    • Provide babysitting services for families.

  • Household Management:

    • Oversee the villa’s part-time staff, including Antonio (maintenance, pool, and gardener) and Elvira and Marie (cleaners).

    • Address any issues, big or small—from a leaking tap to electricity or water supply concerns.

  • Animal Care:

    • Feed and care for the villa’s cats, donkeys, and horses.

  • Emergency Assistance:

    • Available 24/7 for emergencies, including medical support, pharmacy visits, or hospital trips.

    • Act as an interpreter if needed.

Why Guests Love Renata

Renata’s dedication, local knowledge, and warm personality have made her a favorite among our guests. While she’s always on hand to help, she’s also happy to step back if you prefer a more private stay. Whether you need assistance or simply want to relax, Renata is here to ensure your holiday is everything you dreamed of—and more.

“We arrived at the villa greeted by Renata's warm smile and we knew it would be a week to remember.”

“Renata, the house manager, is so friendly and helpful and extremely efficient. You can take advantage of her amazing 'shopping service' and pre-order food and drink so you can arrive to a full fridge and cupboards. She is on hand to help look after you throughout your stay but never intrusive. It is always sad to say goodbye to her when we leave.”

“The housekeeper, Renata, is an exceptional asset to the villa. She made herself available whenever we needed, received orders for us in advance and dug out all sorts of nuggets of information to make our holiday everything we hoped it would be.”